Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through forms on our website
• Request a demo or consultation
• Subscribe to our newsletter or blog
• Register for our services or create an account
• Communicate with us via email or phone

Personal information may include:

• Full name
• Email address
• Phone number
• Company name and position
• Business address
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of your visit
• Click patterns and browsing behavior

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

• Process and respond to your inquiries and requests
• Provide customer support and technical assistance
• Deliver our AI solutions and services
• Improve and optimize our website and services
• Develop new features and functionality

2.2 To Communicate With You

• Send you service-related announcements and updates
• Respond to your comments, questions, and requests
• Send you marketing communications (with your consent)
• Provide you with relevant information about our services

2.3 For Business Operations

• Analyze website usage and trends
• Monitor and prevent fraud and security threats
• Comply with legal obligations
• Enforce our terms and conditions
• Protect our rights and property

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• Cloud hosting providers
• Email service providers
• Analytics providers
• Payment processors
• Customer relationship management (CRM) systems

3.2 Business Transfers

If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

3.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication protocols
• Secure data storage facilities
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Retention periods vary based on:

• The nature of the information collected
• The purpose for which it was collected
• Legal, regulatory, or contractual obligations
• The need to resolve disputes or enforce agreements

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to access and update your personal information. You can request a copy of your data or correct inaccuracies.

6.2 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.3 Opt-Out of Marketing

You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in our emails or contacting us directly.

6.4 Cookie Preferences

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

6.5 Data Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

6.6 Withdraw Consent

Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided in Section 11.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including:

• Standard contractual clauses approved by relevant authorities
• Data processing agreements with third parties
• Ensuring adequate levels of data protection

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the “Last Updated” date at the top of this page
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

12. Jurisdiction-Specific Information

12.1 For Users in South Korea

We comply with the Personal Information Protection Act (PIPA) and related Korean data protection laws. Korean residents have additional rights under PIPA, including the right to request correction or deletion of personal information.

12.2 For Users in the European Union (EU)

If you are located in the EU, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

12.3 For Users in California (USA)

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information (note: we do not sell personal information).